At Broadgate Consultants, we are committed to protecting your privacy and personal information. This Privacy Policy explains the types of information we collect, how we use and protect that information, and your rights in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 Information We Collect

We may collect the following types of information when you visit our website or engage with our services:

• Personal information: such as your name, email address, phone number, and job title when you contact us, register for events or webinars, or subscribe to our newsletter.
• Usage information: including pages visited, links clicked, and time spent on our website.
• Cookies and similar technologies: we use cookies and tracking tools to collect information such as your IP address, browser type, and operating system. Please refer to our [Cookie Policy] for more information.

How We Use Your Information

We may use your information for the following purposes:

• To provide and improve our services – including delivering consulting services, responding to enquiries, and enhancing the quality of our offerings.
• To communicate with you – including sending updates, newsletters, and service-related information.
• To personalise your experience – by tailoring our content and services to better suit your interests.
• To comply with legal obligations – such as meeting regulatory requirements or responding to lawful requests.

Legal Basis for Processing

Our lawful bases for processing personal data include:

• Your consent (e.g., when signing up for communications)
• Contractual necessity (e.g., to provide requested services)
• Compliance with legal obligations
• Our legitimate interests, such as improving services and communicating relevant updates

How We Protect Your Information

We take the security of your personal data seriously and have implemented robust safeguards, including:

• Secure data storage: personal data is stored using secure systems to protect against unauthorised access or theft.
• Limited access: only authorised personnel or contractors with a need to know may access personal data.
• Encryption: sensitive data transmitted online (e.g., payment details) is encrypted using industry-standard technologies.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, or reporting obligations. When data is no longer required, it will be securely deleted or anonymised.

Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third-party service providers who support our business operations (e.g., IT, hosting, or marketing support), under strict confidentiality and data protection agreements.

International Transfers

If we transfer your personal information outside the UK, we will ensure that appropriate safeguards are in place, such as:

• Transfers to countries recognised by the UK as providing adequate data protection, or
• Use of Standard Contractual Clauses or equivalent safeguards approved by regulatory authorities

Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your data where there is no lawful reason to retain it
• Object to or restrict certain types of processing
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, or if you have questions about our privacy practices, please contact us at:
info@broadgateconsultants.com

Effective from 31st January 2025 

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our information practices. We encourage you to review this policy periodically.