Accountancy Firm : Programme Review and Remediation of Practice Management System
Challenge
Our client, a national accountancy and professional services firm had a legacy, in-house practice management system. This was expensive to support and difficult to change.
They engaged a systems integrator to implement a Microsoft Dynamics solution. The project had significant cost and time overrun issues and the scope was drifting.
Broadgate was asked to perform an independent ‘drains-up’ review of the programme.
Approach
Broadgate interviewed vendors, project sponsors, and the project team to analyse issues and potential resolutions.
A detailed review of the plan against cost and deliverables identified a number of challenges.
The project governance was also analysed to identify gaps and weaknesses to improve overall processes and approach.
Outcomes
Project review with senior stakeholders confirmed findings that the project would not deliver the required outcomes, continuing the project would only cost more money and divert resources from alternative solutions.
The project was stopped with cost avoidance savings of approx. £1.4m. It was redefined and initiated with narrower scope utilising the COT solution.
The project was successfully implemented in 9 months under budget.